Directly accessible in your pocket, after-sales service is now available on MyCelestetic. Submit your order-related or technical queries about our professional devices, all quickly and easily.
The new Celestetic after-sales service application offers you easy access to a complete range of services.
Whether you have questions about your orders, billing problems or need support for the technical repair of your devices, everything is centralized in an intuitive interface.
Follow the progress of your requests and communicate directly with our technicians, for a fast, efficient solution.
Grâce à MyCelestetic, assistance is now available directly from your pocket. Introduce after-sales support to your everyday life with our mobile app, available on iPhone and Android. Send messages directly to our support team for quick answers to your technical questions, wherever you are.
To benefit from technical support on MyCelestetic, log in to your account.
If you don't have one yet, contact your account manager to activate it. Once connected, on your computer, click on the “More” tab and select “Support & SAV”.
On mobile, go to the last tab. You'll be able to create a ticket based on your problem, track the progress of your requests, and manage everything with ease.
Mobile.
